This was my first, and probably last, experience with the Etopps program. I bought the virtual card back in mid-December and hoped to have it delivered by Christmas. When I logged onto the Etopps site, the card was listed as "Not Available." And from there, my adventures with Topps customer service began.
I've already written about my sad story in a couple posts, so I won't re-hash it here. When I was told in March that the cards would be ready in May, I didn't hold my breath. In mid-May I called Topps again and was told that the card would be available by "Friday." Well, it wasn't....I know, you're shocked. But on Tuesday, I was shocked...it was AVAILABLE!!
I clicked like mad to get it....and was shocked again. This time, by the price of delivery. Etopps has no price list anywhere, and I read last fall that they were upping the shipping charges at the start of 2012. But even the worst Ebay seller doesn't charge $6.75 to ship one card. Topps does. And that doesn't even get you delivery confirmation. I bit the bullet and paid the overpriced shipping charge. It was the only way I was going to get the card.
A week after I paid for shipping I got an email telling me that the card shipped. Six days later it was in hand.